Perhaps an unusual term for a 2020 that has certainly been extraordinary.
Resilience refers to the ability of people to successfully adapt their behavior when faced with challenges or changes. This is a perfectly fitting description of our activity in the 2020 financial year: our team successfully overcame the economic challenges of the Covid-19 pandemic. And more than that: through extraordinary dedication, we exceeded many of our objectives.
This was possible because we applied our existing strengths to the new situation. Across countries, companies and departments, we acted as a team – at our facilities, but also through mobile work. Newly implemented safety concepts protected our employees. Procedures and logistics chains, especially for the supply of medical oxygen, were adapted to the new situation. We aligned our engagement to the changed needs of customers and markets.
Moreover, it proved to be true that our products and applications also constitute part of our resilience: for very many industries, they are indispensable. We can cushion singular and even global changes relatively well. Messer reacts rapidly, purposefully and effectively to the resulting challenges. And that’s resilient in the truest sense of the word.